Frangipani House

Reviews

Feedback from previous clients...

Clients Have Said

People come to counselling looking for a space where they feel genuinely heard, understood, and supported without judgement. Below are reflections from clients who have attended sessions through online counselling from across Australia.

Counselling Support Reviews

What Clients Say

🌿 Client Testimonials – Rural & Regional Counselling

“Finally felt understood, even from a distance”

Living in a small rural town, I didn’t think counselling would really work for me online. But I felt an immediate sense of safety and connection. I never felt rushed or judged. It was such a relief to speak openly about things I’d been carrying for years. I now feel more steady and able to cope with day-to-day life.

— Client, Regional NSW

“Support that understands country life”

Counselling here feels different—in the best way. There’s an understanding of what it’s like to live in a close-knit rural community where everyone knows everyone. I was able to talk about family stress, isolation, and pressure without having to explain the context. That made a huge difference.

— Client, Rural Queensland

“I didn’t have to leave my town to get help”

Access to support where I live is limited, so I put off getting help for a long time. Online sessions made it possible. I felt genuinely listened to and supported, and I didn’t have to travel hours to a city. That alone removed so much stress.

— Client, Outback Australia

“A calm space in a very busy life”

Juggling farm life, family, and work left me overwhelmed. Counselling gave me a place to slow down and sort through what was going on in my head. I appreciated the calm, practical guidance and the gentle way I was supported through some really tough decisions.

— Client, Regional VIC

“Connection even in isolation”

Living remotely can feel isolating at times, especially emotionally. Having regular sessions gave me a real sense of connection and grounding. I didn’t feel alone anymore, and that changed how I was coping with everything.

— Client, Far North Queensland

“Practical, respectful, and easy to talk to”

I wasn’t sure what to expect, but it felt very natural to talk. Nothing was forced or overly clinical. I liked that we could focus on real-life challenges in a practical way while still acknowledging emotions. It helped me get unstuck.

— Client, Rural Australia

🌿 Client Testimonials – Gottman-Informed Counselling (Rural & Regional Australia)

“We finally learned how to talk without escalating”

We kept getting stuck in the same arguments and didn’t know how to stop it. The way we were helped to slow things down and notice what was really happening between us made a huge difference. We started recognising our patterns instead of just reacting to them. It’s completely changed how we communicate at home.

— Couple, Regional NSW

“We learned about our ‘triggers’ instead of blaming each other”

We didn’t realise how quickly things were escalating into criticism and defensiveness. Being able to understand those patterns helped us step back. Now we’re more aware when things are getting heated, and we actually pause instead of making it worse. That’s been a big shift for us.

— Couple, Rural Queensland

“Repairing after conflict feels possible now”

Before counselling, we would argue and then shut down for days. Now we’ve learned how to come back together after a disagreement. Even small moments of repair—like checking in or softening how we speak—have made us feel closer again.

— Couple, Far North Queensland

“We stopped missing each other emotionally”

We were living together but felt disconnected. We learned about emotional bids for connection and realised how often we were missing each other without meaning to. Now we notice those small moments and respond differently. It’s brought a sense of warmth back into our relationship.

— Couple, Regional VIC

“Less criticism, more understanding”

We both came in feeling hurt and defensive. What helped most was understanding how criticism and defensiveness were playing out between us. Once we could see that cycle, it became easier to soften towards each other instead of escalating.

— Couple, Rural Australia

“We feel like a team again”

Life on the land can be stressful, and it started to pull us apart. Counselling helped us come back to each other and remember we’re on the same side. We’re not perfect, but we’re definitely more of a team now. — Couple, Outback Australia

"It's never too late to change your life for the better. You don't have to take huge steps to change your life. Making even the smallest changes to your daily routine can make a big difference to your life." Roy Bennett

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Get in Touch

If you’re ready to take the next step, I’d be glad to hear from you.

Phone Kareen: 0408 792 747